Refund Policy
Refunds for Damaged Products (Video Proof Mandatory)
Refunds for products claimed as damaged during shipping will be processed only after verification of an unboxing video proof.
- The unboxing video must comply with the guidelines mentioned in the Return and Replacement Policy.
- Refund requests without valid video proof may not be approved.
- This condition is necessary to prevent misuse and to raise claims with logistics partners.
Refund Mode
- Refunds are processed to the original payment method.
- For Cash on Delivery orders, refunds will be processed via bank transfer or wallet.
Refund Timeline
- Approved refunds are processed within 7-10 business days.
- Bank processing time may vary depending on the payment provider.
Partial Refunds
- Shipping charges (if applicable) are non-refundable.
- Products showing signs of use may qualify for partial refunds.
