Refund Policy

Refunds for Damaged Products (Video Proof Mandatory)

Refunds for products claimed as damaged during shipping will be processed only after verification of an unboxing video proof.

  • The unboxing video must comply with the guidelines mentioned in the Return and Replacement Policy.
  • Refund requests without valid video proof may not be approved.
  • This condition is necessary to prevent misuse and to raise claims with logistics partners.

Refund Mode

  • Refunds are processed to the original payment method.
  • For Cash on Delivery orders, refunds will be processed via bank transfer or wallet.

Refund Timeline

  • Approved refunds are processed within 7-10 business days.
  • Bank processing time may vary depending on the payment provider.

Partial Refunds

  • Shipping charges (if applicable) are non-refundable.
  • Products showing signs of use may qualify for partial refunds.
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